All signs point to confusion, thanks to the MTA.
Riders whose subway lines are rerouted for repair work have a hard time finding signs that explain clearly what’s going on, according to a New York City Transit Riders Council analysis.
The council found that many signs are posted past turnstiles, requiring people to pay before learning if their train is running. Other stations are missing signs.
“It’s hit or miss,” said the council’s chairman, Andrew Albert.
MTA spokesman Kevin Ortiz said the agency uses many different ways to communicate with riders, including its Web sites, apps and social media, as well as the signs.