US News

Delta will ban calls on planes even if feds approve them

Delta Air Lines won’t let passengers make voice calls from its planes, even if regulators allow them, it said Wednesday.

The airline’s frequent fliers believe that calls in the cabin would disrupt the travel experience, CEO Richard Anderson told employees in a memo.

A majority of its customers in a survey last year said the ability to make calls would make their experience worse, not better, Delta said.

Delta employees, particularly in-flight crews, are against allowing calls during flights, Anderson also said.

The Federal Communications Commission is thinking about lifting its ban on voice calls on planes. However, the Transportation Department is considering instituting a ban of its own.